Contact the CPUC

• If you have a question about your utility bill or service, or would like to make a complaint, please see our Consumer Affairs information.
  • As a result of the COVID-19 pandemic, the CPUC is not accepting customer utility complaints in person. Please call us at 1-800-649-7570 or file your complaint online.
• If you have questions about your transportation carrier license, please visit the Transportaton Carrier Portal or email licensing@cpuc.ca.gov.
  
  • If you have questions about how to access your Account or how to use the Transportation Carrier Portal, please visit the Help/FAQ page.
  • To report a problem using the CPUC Transportation Carrier Portal, please visit servicedesk.cpuc.ca.gov/tcphelp.
  • Please note: All licensing applications and forms are now handled exclusively through the online Transportaton Carrier Portal. CPUC Transportation Licensing no longer accepts documents by regular mail or e-mail.  
• If you would like to comment on a proceeding or issues the CPUC is considering, please see our Public Advisor information.
• If you are a member of the press, please visit the CPUC's External Affairs Division webpage or email news@cpuc.ca.gov or call 415-703-1366.
• Looking for contact information for a specialized area? Check our additional contact information page.
• Make a complaint or comment about the CPUC. 
• Need help finding information on our website or have a website suggestion? Email us: webmaster@cpuc.ca.gov. 
• If you need information or have a question that is not covered by the ways to contact us above, please call us at 1-800-649-7570. 

CPUC News Office (Media Only)

• Phone: 415-703-1366
• Email: news@cpuc.ca.gov

Question about your utility bill or service? Want to make a complaint?

Please see Consumer Affairs information.

• ADA Coordinator
• Additional Contact Information
• Commission Division Directors
• CPUC Commissioners and Advisors

CPUC Phone List

Public Advocates Office