The California Public Utilities Commission (CPUC) does not discriminate against qualified individuals on the basis of disability in admission to, access to, or operations of its programs, services, and activities.

The CPUC provides programs, services, and activities that are readily accessible to and usable by individuals with disabilities including:

  • Effective Communications - Upon request, the CPUC provides appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the CPUC's programs, services, and activities.
  • Modification to Meetings and Events – The CPUC makes all reasonable modifications so that people with disabilities have an equal opportunity to enjoy all CPUC organized and sponsored programs, services, and activities. For example, individuals with service animals are welcomed in the CPUC offices, even where pets are generally prohibited.

Public Access:

Complaints, questions, or concerns regarding accessibility to the CPUC’s programs, services and/or activities may be forwarded to the CPUC’s Americans with Disabilities Act (ADA) Coordinator via email  

The Americans with Disabilities Act (ADA) does not require the CPUC to take any action that would fundamentally alter the nature of its programs or services or impose an undue financial or administrative burden. The CPUC will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modification of policy to create access.

This notice can be made available in alternate format as a reasonable accommodation by contacting the CPUC’s current ADA Coordinator.

Contact Information for the ADA Coordinator
Name: James Cho
Telephone: 1-866-849-8390 #8 on the selection menu
TTY#: 415-703-5282

Reasonable Accommodations for Public Meetings

Reasonable Accommodations for Public Meetings are handled by the Public Advisor’s Office. If you plan to attend a CPUC meeting and have questions about accommodations or need specialized accommodations (e.g. an American Sign Language interpreter), please contact the Public Advisor’s Office at least five business days in advance of the meeting.

Contact information for the Public Advisor’s Office is:
Telephone: 1-866-849-8390
TTY#: 415-703-5282