Proceeding Background

On March 16, 2023, the CPUC opened a new proceeding to investigate:

  • The causes and impacts of the winter 2022- 2023 natural gas price spikes and the potential for recurrence;
  • The impact of the price spikes on natural gas and electric prices and customer bills;
  • The potential threats to natural gas and electric reliability and price volatility in summer 2023 and beyond, and potential mitigations; and
  • Utility communications to customers to determine whether they were sufficient or require modifications.

Selected Proceeding Documents

Events

Related Actions

  • Directed utilities to enhance customer communications via email, social media, customer calls, bill inserts, community-based organizations, television spots, and even text messages to those enrolled in text communications. This includes information on enrolling in income qualified programs such as CARE and FERA, enrolling in seasonal billing plans to stabilize monthly bills, opting into rate forecast tools, and strategies to safely conserve while retaining health, comfort, and safety during the holidays.
  • Accelerated the timeframe in which residential energy customers will receive a Climate Credit on their bills in 2023.

Related Links

 

Reports on Winter 2022-23 by Other State and Federal Agencies