CalFresh

  • The Program’s partnership with the California Department of Social Services (CDSS) since 2021 has improved the LifeLine renewal and application processes. CDSS’ CalFresh Confirm is a tool developed and maintained by CDSS that provides instant confirmation of CalFresh enrollment related to LifeLine program eligibility for programs regularly accessed by CalFresh recipients.
  • In 2022, CalFresh Confirm matches rendered approvals for 402,919 subscribers’ renewals, and in 2023, 469,673 renewals. Based on the cost estimates of printing and postage1 of $0.92 per subscriber renewals, realized savings are $370,685 for 2022 and $432,099.16 for 2023. In addition to saving costs on print and mail services, utilizing CalFresh Confirm tool allows the program to save on the TPA processing applications and rendering approval decisions. CalFresh matches allowed the TPA to provide system-rendered decisions on CalFresh Confirm day 0 matches (at a rate of $0.12/ea) versus staff performing manual decisions (at a rate of $2.15/ea), providing an additional savings of $900,654.