Resources for Solar Customers
Installing a System
If you are interested in installing a system on your home or property that utilizes the net billing tariff, also called the Solar Billing Plan, please visit the following links:
- Pacific Gas & Electric Company customers: PG&E customer-sited generation webpage
- Southern California Edison Company customers:
- San Diego Gas & Electric Company customers: SDG&E’s customer-sited generation webpage
Federal Tax Credits
The U.S. Department of Energy has published information on federal tax credits for solar systems at the following links.
- Homeowner’s Guide to the Federal Tax Credit for Solar Photovoltaics
- Federal Solar Tax Credits for Businesses
Federal Resources
The U.S. Department of the Treasury (Treasury), the Consumer Financial Protection Bureau (CFPB), and the Federal Trade Commission (FTC) have published resources on good practices to follow before installing a solar system, and protecting yourself from scams. Links to resources published by each entity can be found at the following link.
Complaints
If you are having difficulties with your solar installation or contractor, we recommend these resources.
- For all complaints against solar contractors, whether licensed or unlicensed, please contact: Contractors State License Board
- The Attorney General’s office addresses all types of complaints. Contact the AG Public Inquiry Unit:
- By phone (916) 322-3360 or toll-free at (800) 952-5225
- Online Complaint Form
- AG Office’s FAQs
- The trade association California Solar + Storage Association (CALSSA) is available to resolve complaints: CALSSA Complaint Investigation
- For unwanted telemarking, file a claim with the Federal Trade Commission (FTC): FTC Complaint Assistant
If you have any additional questions, please contact energy@cpuc.ca.gov.