The CPUC ensures the provision of safe, reliable utility service and infrastructure through the regulation of privately owned electric, natural gas, telecommunications, water, railroad, rail transit, and passenger transportation companies. On this page you will find valid surveys sent to you by authorized provider/administrator. 

Updated:  October 12, 2026

Authorized Provider /Administrator Delivering Method Subject Keywords Active Dates and Where Survey Emails Will Originate From CPUC Contact
DNV Energy, Sugarpine Engineering, Veridal Group, and /or GC Green  Commercial program participants may be contacted by DNV Energy or its subcontractors, including Sugarpine Engineering, Verdical Group, and GC Green, by email or telephone as part of program evaluation activities. Participants may be invited to complete a telephone interview, participate in a virtual or onsite inspection, and/or provide building-, equipment-, or project-related information.

Communications may come from email addresses with the domains @dnv.com, @sugarpineeng.com, @verdicalgroup.com or @gcgreen.com
 
Programs delivered through program administractors of PG&E, SCE, SCG, SoCalREN, or SDG&E. Program may include: 
Agricultural Efficiency Program; Federal Customer Services Program; Government and K-12 Comprehensive Program; High Tech and Bio Tech Efficiency Program; Manufacturing and Food Processing Efficiency Program; Non-residential Calculated Incentives; Petroleum and Chemical Efficiency Program; Savings By Design; State of California Institutional Partnerships: DGS and DoC; Streamlined Savings Program; Wastewater Process Efficiency Program; Water/wastewater Pumping.
 
Active survey dates: October 2026 – January 2027  To verify the study or its contractors, email William Graswich at william.graswich@cpuc.ca.gov 
Opinion Dynamics/ESource Email New Construction Market Needs and Portfolio Alignment Assessment  Active between October   November 2026; Emails come from taylor williams@esource.com  daniel.milton@cpuc.ca.gov 
Opinion Dynamics/ESource  Email  California Contractor/Installer Survey, Heat Pump Market Study  Active between August - September 2026; Emails come from taylor williams@esource.com  peter.franzese@cpuc.ca.gov 
Opinion Dynamics/ESource Email California Homeowner Survey, Single-Family Homeowner Survey, Heat Pump Market Study, "Share your opinions in a YouGov Survey"  Active between August - September 2026; Emails come from "YouGov" yougov@yougov.com  peter.franzese@cpuc.ca.gov 
Guidehouse  Web Survey (Qualtrics)  Residential Efficiency Market, PCE FlexMarket, Pay for Performance Comfortable Home Rebate, Virtual Energy Audit Program, Single-Family Residential NMEC Program   Active between August 2026 - September 2026

Emails originating from the Qualtrics surveys platform, administered by Guidehouse
peng.gong@cpuc.ca.gov 
Guidehouse  Email and text message (from Qualtrics)  Household Energy Upgrades Survey

Energy Savings Assistance (ESA)

California Alternate Rates for Energy (CARE)

Family Electric Rate Assistance Program (FERA)

April 2026

Emails and text messages originating from the Qualtrics surveys platform, administered by Guidehouse

kapil.kulkarni@cpuc.ca.gov 

Field Visits performed by Guidehouse, Quantum Analytics, Jai J. Mitchell Analytics and local electricians

Verification and Metering Field Visits (In-Person)

Heat Pump Water
Heater Study

Energy-Efficiency
Starter Kit

Tankless Water Heaters 

Active between November 2025 - August 2026

Phone calls made Quantum Analytics, Guidehouse, Jai J. Mitchell Analytics staff

Emails originating from the Qualtrics surveys platform, administered by Guidehouse and CPUCEvaluationStudies@guidehouse.com

melissa.matis@cpuc.ca.gov 
Opinion Dynamics  Qualtrics Survey via email GoGreen Home Energy (GoGreen Home) Financing. Sent to participants who received a microloan or standard loan through GGH, and to a small selection of non-participants  "Provide Feedback Regarding Your GoGreen Home Financing Loan.” Emails come from @opiniondynamics.com. In the field, November 2025-January 2026 kevin.feizi@cpuc.ca.gov 
Opinion Dynamics  Email (from Qualtrics)  Codes and standards, codes, code compliance, Compliance program  From October 2025  Taylor.Williams@opiniondynamics.com
Verdant Associates, LLC and DNV
 Phone or Email to participants and non-participants, including solar contractors and residential tenants.

Solar on Multifamily Affordable Homes (SOMAH) Evaluation

 
March 1, 2025 until December 31, 2025 – Emails and phone calls from Verdant and DNV staff

sarah.lerhaupt@cpuc.ca.ca.gov

Current Customer Generation Program Evaluations: https://www.cpuc.ca.gov/industries-and-topics/electrical-energy/demand-side-management/customer-generation-evaluation 
Verdant Associates Web Surveys (Qualtrics)

Heat Pump Water Heater Study

“Share you experience with your Heat Pump Water Heater” 

Active between Dec 2024 – Jan 2026

Emails from verdant@qualtrics-research.com

Emails/Phone Calls from Verdant Associates and kW Engineering Staff 
garima.chatrath@cpuc.ca.gov
Verdant Associates, LLC Web survey through Qualtrics email distribution system
Disadvantaged Communities – Single-Family Solar Homes (DAC-SASH) 

September 2025 – October 2025

Emails from verdant@qualtrics-research.com
tory.francisco@cpuc.ca.gov 
Opinion  Dynamics  Email 

Sent to CA residents, 18+, signed up for YouGov's panel, Flex Alert Tracking Survey

"Share your opinions in a YouGov Survey"

 
Emails come from "YouGov" yougov@yougov.com   erik.johnson.cpuc.ca.gov
  Encolor  Web Survey (Sogolytics) via email and telephone to be followed by in-person or virtual listening sessions  Equity, Equity segment, PG&E, SCE, SDGE, SCCG, MCE, BayREN, 3C-REN, SoCalRen, I-REN, CCR-REN, Northern REN  

August 18-November 6

Emails originating from representatives at utilities and RENs and dhall@encolorconsulting.com; Phone calls from Dillon Hall
 Yeshi Lemma
yeshi.lemma@cpuc.ca.gov